OHSAS 18001 - (Section 4.5. - Checking and Corrective Action)

4.5.2. Accidents etc and Corrective and Preventive Action

Guidance: The full title of this sub-clause is "Accidents, incidents, non-conformances and corrective and preventive action".


Section 4.5.2.1 Accidents, Incidents and Non-conformances - Written Procedure

Is there a written procedure dealing with accidents, incidents and non-conformances?


Guidance: OHSAS 18001 requires organisations to deal effectively with accidents, incidents and non-conformances. In addition, accidents, incidents and non-conformances must be investigated. Organisations must, therefore, have a written procedure setting out how they will manage these aspects of the OH&S management system.

Verification guidance: This question is a document check. Give a "Yes" answer if there is a document which purports to be the organisation's OH&S accident, incident and non-conformance procedure. The adequacy of this document is tested by the remainder of the questions in this section.


Question 4.5.2.1.1

Is responsibility for the handling of accidents, incidents and non-conformances dealt with adequately in the written procedure dealing with accidents, incidents and non-conformances?


Guidance: When an accident or incident occurs, or a non-conformance is identified, certain actions will be required, including immediate mitigation of consequences, subsequent investigation of the causes, and the recording of relevant information. Organisations must identify the particular actions to be included in the term "handling" and set these out in the written procedure. Responsibility for these actions should then be allocated in writing, either to specific individuals or to categories of personnel such as "managers" or "supervisors".

Verification guidance: Answer "No" to this question if the written procedure on accidents, incidents and non-conformances does not deal with the handling of accidents, incidents and non-conformances OR there is no list of activities which constitute handling, OR the statement on the handling of accidents, incidents and non-conformances is inadequate in any other way.


Section 4.5.2.2 Corrective and Preventive Action - Written Procedure

Is there a written procedure dealing with corrective and preventive action?


Guidance: OHSAS 18001 requires that organisations take appropriate corrective and preventive actions following an accident, incident or non-conformance and that the effectiveness of these actions is monitored. Organisations will require a written procedure setting out how they will meet these requirements.

Verification guidance: This question is a document check. Give a "Yes" answer if there is a document which purports to be the organisation's OH&S corrective and preventive action procedure. The adequacy of this document is tested by the remainder of the questions in this section.


Question 4.5.2.2.1

Is responsibility for the installation and completion of actions dealt with adequately in the written procedure on corrective and preventive action?


Guidance: Recommendations for preventive and corrective actions arising from the investigation of accidents, incidents and non-conformances will only be effective if they are installed or completed, as appropriate. In order to ensure that this is done, organisations must clearly allocate responsibility for the actions required and record this allocation in writing.

Verification guidance: Answer "No" to this question if the written procedure on corrective and preventive action does not deal with the installation and completion of corrective and preventive actions, OR there is no list of responsibilities for carrying out these actions, OR the statement on the installation and completion of corrective and preventive actions is inadequate in any other way.