ISO 9001:2008 Resources

It is considered the responsibility of the top management to provide the necessary resources. Requirements now include evaluation of the effectiveness of training, provision of relevant information, internal and external communication, facility needs, and human and physical factors of the work environment.


  1. Terminology

    A few notable changes have also manifested in terminology. The most important changes concern the use of the term "organization" instead of "supplier" and the use of the term "supplier" instead of "subcontractor". These changes respond to the need to be more consistent with the normal use and meaning of the words.


  2. Documentation

    The number of requirements for documented procedures has been reduced in ISO 9001:2008, and the emphasis is placed on the organization to display effective operation.


  3. Other Changes

    Further detailed changes of less strategic impact are also studied wherever possible with the intention to simplify or clarify the requirements of the existing standards, and to make them more "user-friendly".


  4. Continual improvement

    Continual improvement is a process of increasing the effectiveness of your organization to fulfill your quality objectives. ISO 9001:2008 requires that you plan and manage the processes necessary for the continual improvement.


  5. ISO 9004:2000 provides information that will be helpful in going beyond ISO 9001:2008 to improve the efficiency of your operation. It is recommended that you obtain data from various sources, both internal and external, to assess the merit of your quality system goals. This information can also be used to improve process function. Organizations can also expand their management systems by extending the ISO 9001:2008 structure to comprise the requirements of the ISO 14001 Environmental management systems. The structural and organizational requirements of the two management systems have been designed to be compatible.


  6. Impact of ISO 9001:2008 on QS-9000:1998

    QS-9000 was the first automotive management standard that affected the corporate management and design function of the global automotive supply base. However QS-9000:1998 was a plant-focused management systems standard -standardizing and improving the product and processes on the plant floor.


    ISO 9001:2008, which is a quality management process model, will affect the entire enterprise and business processes. ISO 9001:2008 links quality objectives, key processes and continuous improvement. Though the automotive standard heavily influenced ISO 9001:2008, it doesn’t embody all the current scope of ISO 9001:2008 requirements. In essence QS-9000-registered companies will lose their ISO certification if their quality systems are not upgraded accordingly.