ISO 14001 Guidance - 4. Implementation and operation

4.7 Emergency preparedness and response

It is the responsibility of each organization to develop emergency preparedness and response procedure(s) that suits its own particular needs. In developing its procedure(s), the organization should include consideration of

  1. the nature of on-site hazards, e.g. flammable liquids, storage tanks and compressed gases, and measures to be taken in the event of spillages or accidental releases,
  2. the most likely type and scale of an emergency situation or accident,
  3. the most appropriate method(s) for responding to an accident or emergency situation,
  4. internal and external communication plans,
  5. the action(s) required to minimize environmental damage,
  6. mitigation and response action(s) to be taken for different types of accident or emergency situation,
  7. the need for a process(es) for post-accident evaluation to establish and implement corrective and preventive actions,
  8. periodic testing of emergency response procedure(s),
  9. training of emergency response personnel,
  10. a list of key personnel and aid agencies, including contact details (e.g. fire department, spillage clean-up services),
  11. evacuation routes and assembly points,
  12. the potential for an emergency situation(s) or accident(s) at a nearby facility (e.g. plant, road, railway line), and
  13. the possibility of mutual assistance from neighbouring organizations.